UOB Business Outlook Study 2024

    UOB Study: About 90% of businesses in Vietnam interested to venture overseas

    Southeast Asia is the top destination for businesses in Vietnam looking to expand overseas in the next three years.

    Ho Chi Minh City, 16 July, 2024 - Despite ongoing uncertainties such as geopolitical tensions and moderated global demand, economies in ASEAN have remained resilient. The region continues to evolve within the world economy with strong foundations driven by fast growing middle class, a young and dynamic workforce, increased interconnectivity and strong foreign direct investments.

    Within ASEAN, Vietnam stands as a rising star with a positive outlook expected in 2024. UOB’s growth forecast for Vietnam this year is at 6.0 per cent, aligning with the government's official target of 6-6.5 per cent.

    Against this backdrop, the UOB Business Outlook Study 2024 (SMEs & Large Enterprises), which surveyed more than 4,000 businesses in seven key markets across ASEAN and Greater China, including 525 businesses in Vietnam, found that most businesses in Vietnam remain optimistic about the current business environment. Nearly 90% of businesses expressed interest in venturing overseas, with ASEAN being the top market for expansion over the next three years (by 2026).

    High inflation and geopolitical tensions weighed on 2023 business performance but 2024 outlook remains positive

    While the overall business sentiment is positive, the study shows that fewer businesses in Vietnam saw an increase in their revenue in 2023 compared to the previous year. High inflation, uncertainty over commodity prices and recovery from economic slowdown are the top three macro factors impacting businesses in 2023.

    High inflation also led to rising supply costs for nearly 50 per cent of businesses in Vietnam in 2023, making it the top challenge in supply chain management alongside challenges in procuring supplies or raw materials.

    To cope with these challenges, businesses plan a prudent mix of short-term measures like reducing costs and long-term measures like diversifying supply chains and finding new business partnerships for collaboration in the next one to three years.

    Although geopolitical tensions impacted the supply chain of nearly one in two Vietnamese businesses in 2023, the study indicates a positive trend as fewer businesses are affected than a year ago.

    Looking forward, nearly 90 per cent of businesses in Vietnam expect a positive outlook in 2024 with improved business performance. To achieve this, businesses are looking to adopt digital solutions, upgrade equipment or facilities to improve productivity and diversify sales channels to drive growth.

    Venturing overseas to grow revenue and improve profitability

    About 60 per cent of businesses surveyed in Vietnam said that their top motivator to expand overseas is to grow revenue. Cross-border digital trade platforms are a popular means of overseas expansion, with more than nine in 10 businesses showing interest in using them.

    When looking at the regions where businesses in Vietnam are eyeing for their venture overseas in the next three years, ASEAN is the top choice, with nearly seven in 10 businesses wanting to expand in this region. Mainland China is the second key market, with 37 per cent of businesses preferring to venture into this country. Within ASEAN, Thailand is the most important country that businesses in Vietnam want to venture into, followed by Singapore, Malaysia, and Indonesia.

    However, overseas expansion is challenging for Vietnamese businesses due to several main barriers:

    • Lack of customers in the new market(s) (41%)
    • Lack of legal, regulatory, compliance and tax support (39%)
    • Difficulty in finding the right partners to work with (38%)

    To successfully expand into overseas markets, businesses in Vietnam are expecting financial supports such as tax incentives or rebates (42 per cent) and funding or grants available for new markets (40 per cent). Besides these financial supports, more than 40 per cent of Vietnamese businesses are looking for non-financial support, like connections to large corporate businesses that are prospective anchor clients their company can supply to in overseas markets.

    Mr Lim Dyi Chang, Country Head of Commercial Banking, UOB Vietnam, said, “As the leading bank in ASEAN with 30 years of doing business in Vietnam, we are well-positioned to connect local businesses to opportunities in the region, and vice versa. With our broad industry insights and strong sector expertise, coupled with our extensive regional footprint and wide partner ecosystem, we enable businesses to navigate market complexities and seize growth opportunities in ASEAN and beyond.”

    Increasing budget for digitalisation

    The study finds that nearly nine in 10 businesses in Vietnam have adopted digitalisation in at least one department. About 41 per cent of businesses have digitalised the entire business, the highest rate in the region. More than 80 per cent of Vietnamese businesses are planning to spend more on their digitalisation efforts in 2024, with most budgeting an increase of 10-25 per cent.

    However, businesses expect to face several challenges, including cybersecurity concerns, lack of digital skillsets among employees and increased risks of data breaches.

    Businesses said they want more tax incentives/rebates, connections to the right technology and solution providers and training programmes to reskill/upskill employees to adopt digitalisation.

    High awareness of sustainability, but more support needed to fuel the implementation

    Sustainability is considered important by 94 per cent of the businesses surveyed in Vietnam. However, only 45 per cent implemented sustainable practices in 2023.

    More than half of the businesses see value in sustainability adoption for improving reputation, better branding and attracting investors. However, top barriers holding back higher adoption of sustainability include a lack of proper infrastructure for renewable energy (38 per cent), lack of good options for sustainable financing (34 per cent) and concerns about negative impacts on profits (34 per cent).

    “Insights from the Business Outlook Study help us understand what businesses need to accelerate their transition to sustainability. By offering green finance options for businesses in Vietnam, connecting them with the right partners in our regional ecosystem, and enabling them to benchmark against best practices with industry peers, UOB is helping to drive businesses in Vietnam toward faster and wider adoption of sustainability practices. Our effort is totally aligned with the country’s sustainability agenda to achieve Net Zero by 2050,” Mr Lim Dyi Chang shared.

    The UOB Business Outlook Study 2024 (SMEs & Large Enterprises) aims to understand the business outlook and key expectations among SMEs and large enterprises across seven markets in ASEAN and Greater China – Singapore, Indonesia, Malaysia, Thailand, Vietnam, Mainland China and Hong Kong SAR.

    To get a copy of the full insights from the UOB Business Outlook Study 2024 (SMEs & Large Enterprises), please visit: Link.

    UOB Vietnam commenced operations officially on 2nd July 2018. It is a wholly-owned subsidiary of UOB, a leading bank in Asia with a global network of around 500 offices in 19 countries and territories in Asia Pacific, Europe and North America.

    UOB has been in Vietnam for 30 years, started from a representative office in 1993 and became the first Singapore bank to launch a branch in the country in 1995. Today, UOB Vietnam offers a range of personal and institutional financial services to both Vietnamese and overseas customers across the country backed by the seamless connectivity offered through UOB’s regional network. In 2019, UOB Vietnam expanded into northern Vietnam with a branch in Hanoi. With the completion of the acquisition of Citibank Vietnam’s consumer banking business early 2023, UOB now has a total five branches in Ho Chi Minh city and Hanoi.

    Over more than eight decades, generations of UOB employees have carried through the entrepreneurial spirit, the focus on long-term value creation and an unwavering commitment to do what is right for our customers and our colleagues.

    We believe in being a responsible financial services provider and we are committed to making a difference in the lives of our stakeholders and in the communities in which we operate. Just as we are dedicated to helping our customers manage their finances wisely and to grow their businesses, UOB is steadfast in our support of social development, particularly in the areas of art, children and education.

    UOB Vietnam

    Name: Vu Nguyen Hoang Yen

    Strategic Communications and Brand

    Email: vu.nguyenhoangyen@uobgroup.com

    Tel: 077 694 6574

    Name: Pham Tieu Giang

    Strategic Communications and Brand

    Email: pham.tieugiang@uobgroup.com

    Tel: 0937 813 613

    UOB Vietnam Newsroom

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